A hierarchy feature can make your data well structured and let your users intuitively interact with it. Nothing can’t compare to a great usability and overall UX, however, the native implementation of the hierarchy feature in Tableau doesn’t really help with that. In fact, your users will have to find that minute “plus” sign on the corner of the table before they can see the result. That might not sound as bad for people familiar with the feature but for the rest this means poor user experience. Does this mean you should give up on hierarchy? Not at all! You just need to make the use of it intuitive. Let’s give it a shot!
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